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ORTLIEB WATERPROOF BAGS
Ortlieb at www.vcustoms.co.uk
ORTLIEB products are Made in Germany. From there they constantly optimise and supervise quality manufacturing. Therefore, 90% of all processes are run inhouse at ORTLIEB in Heilsbronn.
This focus on quality is the basis for the development and production of waterproof, high value equipment that supports dedicated and enthusiastic outdoor customers.
Ortlieb's production of bike panniers, backpacks, dry bags and many other products that are listed here on our website are implemented in Heilsbronn Germany by an experienced and well established team. The Ortlieb campus is comprised of engineers, designers, and even mechanical construction experts, all together under one roof with warehousing and distribution.
ORTLIEB products are said to be indestructible and have an extremely long life. Should there still be damage or wear of a component, ORTLIEB products can be easily repaired due to the design of the article.
Defective parts can easily be exchanged, holes can be repaired, buckles exchanged and straps renewed. These jobs are performed by their own customer service where ORTLIEB products are completely refitted for intensive heavy duty use.
Older products can be updated onsite to the current state of the art. Further, Ortlieb offer repair sets that allow our customers to make repairs on the road. For discontinued products Ortlieb offer spare parts for up to 10 years. And last but definitely not least: with 5 years warranty Ortlieb ensure their customers that defective manufacturing or materials are corrected by them free of charge. All of this ensures that their products remain in service far beyond what is typical and certainly avoid the fate of most common outdoor products.
