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Delivery Information
All 'In Stock' orders that are received before 1pm, should be despatched from our warehouse the same day via Royal Mail or our couriers, subject to security checks and payment clearances.
UK orders are sent on a 3-5 working day service and can be dependent on our friendly courier drivers and postal workers.
If there is going to be a delay for any reason we will let you know. All quoted delivery times are based on standard working days i.e. Mon - Fri (excluding public holidays etc).
Most of our items are in stock awaiting despatch unless a pre-order message is shown below the items description.
To check stock availability please call on 01952 587227 or e-mail us on sales@vcustoms.co.uk
Most packages will require a signature on delivery, so please give us a delivery address where someone will be in to sign for the parcel (work, neighbour, friend etc). All deliveries will be made Monday to Friday 9.00am to 5.00pm.
Authorising orders
When you place an order on our website please make sure that your Account address is the address your credit/debit card is registered to. Your card authorisation process is checked against your Account address and if it is not correct your card will be declined and your order delayed until we receive the correct details from you. Please note, that due to security reasons, if you are a new customer placing your first order on our site, it must be despatched to your credit card billing address (the address assigned to your credit card used for payment).
Postage and packaging
Postage costs are as follows:
Prices for overseas are as follows:
Delivery by road (prices are based on per parcel upto 31.5kg
Countries outside of the EU may incur customs charge)
| United Kingdom |
Zone 1 |
| Total Cost | Postage |
| Up to £49.99 | £4.99 |
| Over £50.00 | FREE |
Please see our international Land Delivery Tarrifs below:
All prices are based on per parcel upto 31.5kg
Countries outside of the EU may incur a customs charge. V Customs cannot be held responsible for any local tax or customs charges made on any delivery.
| Zone 2 | Zone 3 | Zone 4 | Zone 5 | Zone 6 |
| £16.00 | £19.00 | £20.00 | £31.00 | £43.00 |
|
Belgium France Germany Luzembourg Netherlands Republic of Ireland Channel Islands |
Austria Denmark Leichtenstein Switzerland |
Czech Republic Italy Slovakia Spain |
Estonia Finland Hungary Poland Portugal Slovenia Sweden |
Bosnia Bulgaria Croatia Greece Iceland Latvia Lithuania Montenegro Norway Romania Serbia |
| Transit Days | Transit Days | Transit Days | Transit Days | Transit Days |
| 2 | 3 | 4 | 5 | 8 |
Please see our international air delivery tarrif below (please note that transit days may vary):
| Zone 7 | Zone 8 | Zone 9 | Zone 10 | Zone 11 |
|
First Consignment up to 2.5KG £42.76 |
First Consignment up to 2.5KG £53.05 |
First Consignment up to 2.5KG £64.05 |
First Consignment up to 2.5KG £65.83 |
First Consignment up to 2.5KG £78.00 |
|
per 0.5 kilo thereafter up to 30KG £1.99 |
per 0.5 kilo thereafter up to 30KG £3.26 |
per 0.5 kilo thereafter up to 30KG £4.50 |
per 0.5 kilo thereafter up to 30KG £5.18 |
per 0.5 kilo thereafter up to 30KG £6.75 |
|
Additional 0.5 KG £2.65 |
Additional 0.5 KG £4.35 |
Additional 0.5 KG £6.00 |
Additional 0.5 KG £6.90 |
Additional 0.5 KG £9.00 |
| USA | Hong Kong Norway Switzerland |
Australia Bahrain Brunhei Bulgaria Canada Croatia Greenland Iceland India Indonesia Israel Japan Leichtenstein Madeira Malaysia Phillipines Romania Russia South Africa Thailand United Arab |
Anguilla Antigua Argentina Aruba Bahamas Banglasdesh Barbados Blize Boliva Bonaire Brazil Cambodia Cape Verde Cayman Islands Chile Colombia Costa Rica Curacao Dominica Dominican Republic Ecuador Egypt El Salvador Fiji French Guiana Grenada Guadeloupe Guatemala Guyana Haiti Honduras Jamaica Jordan Kuwait Macau Martinique Mexico New Zealand Nicaragua Nigeria Oman Pakistan Panama Papua New Guinea Paraquay Peru Puerto Rico Qatar South Korea Sri Lanka St Barthelemy St Lucia St Kitts St Maarten St Vincent Syria Taiwan Trinidad Turkey Ukraine Urugandy Venezuela |
Albania Algeria Andorra Angola Armenia Azerbaijan Azores Belarus Benin Bosnia Botswana Burkina Faso Burundi Cameroon Canary Islands Central Africa Chad China Comoros Congo Cuba Djbouti Ethiopia Gabon Gambia Georgia Ghana Gibralter Guam Guinea Iran Ivory Coast Kazakhstan Kenya Kyrgyzstan Laos Lebanon Lesotho Liberia Libya Macedonia Madagascar Malawi Maldives Mali Mauritanna Mauritius Moldova Montenegro Morocco Mozambique Namiba Nepal Niger Palastine Reunion Island Rwanda Saba Saudi Arabia Uganda Uzbekistan Vanuatu Vietnam Yemen Zambia Zimbabwe |
